Terms & Conditions

TheBitz420 Terms and Policies

Introduction

TheBitz420 operates the thebitz420  website, which provides the service.

The TheBitz420 website located at thebitz420.net is a copyrighted work belonging to TheBitz420 group. Certain features of the Site may be subject to additional guidelines, terms, or rules, which will be posted on the Site in connection with such features.

Website Usage Restrictions

BY LOGGING INTO THE SITE, YOU AGREE TO COMPLY WITH THESE TERMS and you represent that you have the authority and capacity to enter into these Terms. YOU MUST BE AT LEAST 18 YEARS OF AGE TO ACCESS THE SITE AND NOT A CITIZEN OF THE US. IF YOU DISAGREE WITH ANY OF THE PROVISIONS OF THESE TERMS, DO NOT LOG INTO AND/OR USE THE SITE.

Access to the Site

Subject to these Terms, TheBitz420 grants you a non-transferable, non-exclusive, revocable, limited license to access the site solely for your own personal, non-commercial use.

Parties

The TheBitz420 group is referred to as “we,” “us,” “our,” or “our company.” The user of the website is referred to as “he,” “customer,” “user,” or “account holder.”

Privacy Promise

We ensure that none of the personal data of the user, which he/she provides on TheBitz420 website, will ever be shared with any third party. Additionally, we promise that our users’ data can be permanently erased or deleted from our database, where it is stored in encrypted (AES encryption) format. The deletion of user data can be done upon request via support.

We have also taken steps to base our technical operations in jurisdictions that support the sale of marijuana for both medical and recreational purposes, further protecting our customers from the legal status of marijuana in their home countries.

Our Rights

TheBitz420 reserves the right to update these terms at any time, except regarding our privacy promise.

Your User Account

To use most aspects of the TheBitz420 Web Page, users do not need to create an account. However, if you do create an account, you do not need to provide personal data. We ensure that none of the entered shipping or sensitive data will be stored or disclosed to third parties. All data will be encrypted and stored in a secure environment. You are responsible for all activity that occurs under your account, and you agree to maintain the security and secrecy of your account username and password at all times. TheBitz420 reserves the right, at its sole discretion, to set the requirements for, or to suspend, disable, deny access to, or disallow the registration of your account for any reason. If you believe your inability to access your account is an error, please contact our Customer Support team.

You acknowledge and agree that TheBitz420 shall not be liable to you or any third party for any termination of your access to the TheBitz420 Web Page. Users have the option to erase or delete their account without leaving any personal information on TheBitz420 website. If a user is unable to do so themselves, they should contact customer support to delete or erase the account.

General Usage Terms

By accepting this agreement, users understand the application of any product they purchase from TheBitz420 website and agree not to resell or provide it to underage individuals.

Communication

By using TheBitz420 Web Page, you agree to receive communication regarding orders, services, support, and promotions unless you have opted out of promotions.

TheBitz420 reserves the right to contact customers in exceptional circumstances with a personal offer or invitation, but not more than two times for the same topic and not more than twice a month. All communication between users and TheBitz420 should be conducted in a polite manner. No rude behavior will be tolerated, and in such cases, we reserve the right to end communication and refuse service.

Charges, Refunds & Billing

You understand and acknowledge that you may incur fees or charges from TheBitz420 (“charges”). All charges will be identified in your cart before or during checkout and in your receipt. Such charges may include some combination of the following:

Item Price:
The “Item Price” of goods and accessories is displayed with that item on TheBitz420 Web Page. The displayed Item Price may include discounts, promotions, and price reductions at the sole discretion of TheBitz420. At checkout, the combined Item Price of goods and accessories is the subtotal of an order as shown in your cart.

Delivery Fee:
The price the customer pays for the packaging and dispatch of the items. In some circumstances, the delivery fee may be waived if the minimum order amount is met.

No Return Policy:
Due to privacy reasons, we cannot accept returns at this stage of the business.

No Refund Policy:
After the order has been paid in full and confirmed, we will not offer refunds under any circumstances due to the nature of the business. The only time we will refund or replace an item is if the tracking data on an order indicates the parcel has not been delivered. Refunds are in the form of a coupon code that can be used to reorder on our website.

Privacy Policy

To order with TheBitz420, we only require a UK shipping address. We also require a name and a phone number; however, feel free to provide any name or phone number. We will always ensure that your order is dispatched in a smell-proof, professionally packaged, and unmarked container/envelope/box.

We respect our data and the confidentiality of our clients’ data. Therefore, you can be confident that no one will ever know that you made an order from our website.

Discretion, convenience, and an amazing smoking experience are our priorities. We are a site built by proud smokers with the mission of providing all smokers in the UK with a reliable one-stop destination to order all things weed.

Replacement Policy

All our orders are shipped using delivery methods that are tracked. In the event that your order is stopped or lost, we will investigate the tracking data of the shipment and provide a replacement free of charge. However, if the tracking status shows “delivered” and the customer claims that it has not been received, we trust our courier providers have delivered the order, and at that stage, no refund or replacement will be issued.